Adjudication criteria for partner charities includes but is not limited to:

• Must be a registered charity that serves vulnerable populations: economically disadvantaged children, youth, families, and adults. Charities that support the arts, sports, or the environment, while worthwhile, do not meet our criteria.
• The building to undergo renovation must be owned by the charity, or, in special cases, when owner-approved as part of an advantageous long-term lease.
• Must demonstrate financial health and security so that we are confident the infrastructure will continue to serve vulnerable populations.
• Must demonstrate community involvement and support.
• Must have a comprehensive scope of work that is directly connected to long-term vision and strategic plans.
• Demonstrable impact from the renovation on vulnerable populations—economically disadvantaged children, youth, families, and adults.
• Demonstrate inclusivity.

• We do the right thing.
• We are honest and open.
• We are transparent (we say what we mean, we do what you say, we provide open access to information).
• We take responsibility for meeting deadlines, we take ownership of our actions and we recognize our role if ever we come up short, and we fix it.
• We have professional courage to resolve conflicts as they arise.
• We don’t blame others and quickly own up to your own mistakes.
• We only say things about another person we would say to their face.

• We serve as role models.
• We assume competency, commitment and caring on the part of every team member, sponsor, and volunteer.
• We ensure everyone matters and we regard people’s well-being as a priority.
• We invest in others’ growth.
• We look for ways to align people with their strength.
• We reward and recognize team members, volunteers and sponsors.
• We are trusted leaders who are willing to place others’ needs above their own.

• We work together toward a common vision and goals.
• We encourage open and honest communication that allows everyone to share ideas and opinions without fear.
• We understand our roles and how to contribute to our team’s success.
• We work out problems and disagreements to find win-win solutions.
• We make time to help others.
• We treat people with respect independent of their status or disagreement with us.

HeroWork’s Executive Team, in collaboration with the Board of Directors, has developed a Strategic Plan that provides direction for the organization. It includes four primary goals: